Calls are made to a specific target market in order to achieve the deepest possible reach in the offer of products and services.

Used in:

• Periodic contact and follow-up campaigns
• Appointment setup
• Confirmation of assistance to events
• Mail follow-up
• Qualified prospect generation
• Debt recovery and due payment reminders

We make calls in order to collect data, as well as to update or verify already registered information, to maintain reliable and up to date databases.

Prior advisory services are vital for the development of custom made databases, which is why we carefully work out with our clients the selection criteria that will define the profiles that will be used.

Our statistics experts study the market through telephonic surveys.

These surveys are part of an integral solution that covers the whole process:

• Study’s strategic planning
• Definition of the sample population
• Survey’s design
• Field work and the analysis
• Delivery of the final results.

We conduct studies on purchase habits, top of mind awareness, ad recollection, periodic service evaluations and brand image studies, among others.

Agents that have been especially trained in phone sales contact your potential clients with the goal of building up the sale of your products or services.

• Pre-Sales:
  Telephonic contacts can generate qualified prospects, facilitating the work of your sales force.

• Sales:
  Telemarketing is a highly effective sales tool, since it allows you to make the most of your available resources.

• Post-Sale:
  One sale is not the ultimate goal, but rather the beginning of a relationship with your client. The first purchase initiates a relationship that can open the door to further transactions in the future: Cross selling – Up selling.